Solutions
Technology Support & Monitoring
We fix it before you know it's broken.
Matsco Solutions delivers desktop, server, network, and infrastructure support through dedicated teams built around each client's environment. Our approach is proactive by design, continuous monitoring catches issues at the earliest signal allowing problems to be resolved before they ever reach your desk. When something does need a human, our 24/7 Technical Service Desk is staffed exclusively by Matsco engineers, with five tiers of technical expertise on call around the clock.
We handle everything from routine troubleshooting to vendor coordination — internet, applications, PABX, and telephony — plus specialised support for market data platforms and Microsoft Office environments. Whether it's your office, a co-location facility, or the cloud, support is seamless, consistent, and always available.
This is technology support built the way it should be: quiet, dependable, and always a step ahead.
Coverage
- Proactive, 24/7 monitoring that resolves issues before they impact you
- Desktop, server, network & infrastructure support
- 24/7 Technical Service Desk staffed exclusively by Matsco engineers
- Five tiers of technical expertise, available around the clock
- Vendor coordination: Internet, Applications, PABX, telephony
- Specialised support for market data platforms & Microsoft Office
- Seamless coverage across office, co-location, and cloud environments
Get Started
Let's make technology work for you.
Get in touch about support, cloud, security, or a build-out, wherever in the world you operate.